Key Features:

• Establishing ground rules and etiquette

• Preparing for the call and setting the agenda

• Greeting and checking attendance

• Introducing new members and checking audio

• Managing sound problems and understanding issues

• Handling multiple voices and introducing the agenda

• Setting objectives and conducting the meeting

• Inviting contributions and managing disagreements

• Summarising points and assigning action items

• Finishing up and closing the call

• Ensuring follow-up actions